Do you have a physical store?
Do you have a catalog?
is an online retailer. We do not have such a physical location. You can visit
our office at Valsad. Please see the contact details to get in touch with us.
Can I order multiple cuts of the same fabric?
Since our inventory changes daily, we do
not offer a printed catalog. All of our fabrics can be found on our website
with a picture, price, and description.
What countries do you ship to?
Yes, you can order multiple cuts of the
same fabric. Place the order for the total quantity required. During checkout
mentions the product code and the cuts that you need for the fabric. We will
accordingly get them ready for you before shipping. You can contact our support
team after placing the order via WhatsApp or email to discuss this further.
Which currency will I be charged in
We ship to most of the countries worldwide.
Feel free to place your order. If you have doubts you can always contact our
customer Support team. See the contact page for contact information.
I need more quantity than your website has in stock. Do you accept special orders?
You will be charged in Indian Rupee(INR).
Our currency conversion tool is for browsing customers ease of understanding
only. All payments will be charged in Indian Rupee as stated at cart and as per
What is the minimum meter I can have cut to order?
Yes, we do accept special order requests.
Please contact our customer support team via e-mail or phone. Please see the
contact page for getting in touch with us.
What are your payment methods?
For most items, minimum cut length is 1
meter. We can cut in half meter increments starting at 1.5 yards.
Some items have a minimum order quantity
which is above 1 meter. This will be clearly defined on the product page.
My shipping location in not listed how can I purchase your fabrics?
We support following methods of payment.
Visa, Mastercard, Paypal, CCAvenue & PayU currently. In future we will add
more payment methods to www.rstudioshop.com
If you have any other payment method
preferences, contact our customer support team and we will be able to guide you
as to what can be done.
Is there someone I can contact directly with general enquiries?
For all enquiries or to request new
shipping location please contact our customer support team. See the contact
page for contact information
How can I check my order status?
Yes. For any queries anytime. Feel free to
contact our customer support team. See the contact page for contact information.
How do I know my order is confirmed?
You can check your order status by logging
in to your My Account section. To track
your order in shipping. Please follow the link and tracking information provided
to you via email, once the order is shipped.
How can I cancel my order?
Your order status will be updated to
confirmed once our team has acknowledged your order and confirmed your payment.
You can check the status of your order in My Account section of the website. TRACK ORDER
How can I return/replace an item?
To cancel your order or make modification
to existing order already placed with www.rstudioshop.com.
Please get in touch with our customer support team. Check the contact page for
getting in touch with our Customer Support team.
When can I expect refund for my returned item?
For any return or replacement of the
product. You need to first contact our customer support team. Our team will guide
you regarding return or replacement of the product. The process to return or replace
a product should be communicated with the Customer Support team within 2 days
of receiving the product.
Do not return the product without first communicating
with the customer support team. Such returns will not be accepted.
Our team will only allow returns or replacement
for acceptable reasons only.
Can I change my delivery address after I place an order?
Your amount will be credited to your account.
You can use this amount for future purchases. We will not be able to refund the
What if my package is opened/tampered with?
If the order is not shipped, customer can
ask for change of delivery address. If there is any additional cost to shipping
due to this changes our team will communicate with the customer accordingly.
Once the order is shipped from our premise,
delivery address cannot be changed.
To make changes to delivery address, please
contact our customer support team. See the contact page for getting in touch
with our Customer Support Team.
Delivery was attempted but I was unavailable. What next?
Customer should not accept the parcel if they
believe that the delivery has been tempered with. Please take photos of such
parcel if possible.
Inform our Customer Support team regarding
such issues so that we can follow up with the Courier service regarding the
Our courier company will attempt to contact
you on your provided contact details and re-arrange a delivery. Please make
sure you provide proper details regarding re-delivery to the courier company
for hassle free delivery.